TERMS AND CONDITIONS

INTRODUCTION:

Welcome to Baseline Built Pty Ltd (ACN 688 878 711) (“Baseline Built”, “we”, “us” or “our”). To ensure that Baseline Built is able to provide a safe and comfortable environment these Terms and Conditions form part of, apply to, and are entered into the membership agreement between us and you. In these Terms and Conditions “you”, “member” or “your” means the person accessing or seeking to access our facilities and services. When you submit your membership application form, you are bound by and agree to comply with these Terms and Conditions. You acknowledge and accept that Baseline Built may amend these Terms and Conditions from time to time, in its sole discretion. If you do not agree with any part of these Terms and Conditions, you should not use our services or facilities.

You are entitled to commence using your membership benefits from the date stated on your membership agreement.

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GENERAL:

If any provision of these Terms and Conditions is prohibited, invalid or unenforceable, that provision will be ineffective to the extent of the prohibition, invalidity or unenforceability without invalidating the remaining provisions of these Terms and Conditions or affecting the validity or enforceability of that provision, unless it materially alters the nature or material terms of these Terms and Conditions.

A notice or other communication to or by a party under these Terms and Conditions must be in writing, and must be delivered in person, by email or by post to an address of the recipient specified in these Terms and Conditions or any new address of the recipient known to the sender.

You may only use confidential or sensitive information disclosed by Baseline Built for the purposes expressly specified by Baseline Built, and must keep any such confidential information confidential except where the information is public knowledge (but not because of a breach of these Terms and Conditions, disclosure is required by law or a regulatory body.

The laws of South Australia govern these Terms and Conditions. Each party submits to the non- exclusive jurisdiction of the courts exercising jurisdiction in South Australia and waives any right to claim that those courts are an inconvenient forum.

An obligation on Baseline Built under these Terms and Conditions will be suspended during the time and to the extent that the party is prevented from or delayed in complying with that obligation by an event of Force Majeure. For the purposes of this clause, ‘Force Majeure’ means events or circumstances to the extent that such events are beyond the reasonable control of Baseline Built, including any: pandemics or epidemics, act of God, pandemic or epidemic, fire, lightning, flood, explosion, or subsidence or other natural disaster, insurrection or civil disorder or military operations, Government restraint, expropriation, prohibition, intervention, direction or embargo, strikes, lock-outs or other industrial disputes of any kind, or failures or delays by suppliers or subcontractors.

A member is not capable of assigning any right under these Terms and Conditions without the prior written consent of Baseline Built.

Nothing in this agreement is to be construed as creating an employment, agency, partnership, fiduciary or joint venture relationship between Baseline Built and any member.

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MEMBERSHIPS:

This section outlines understanding all membership options available at Baseline Built. All Baseline Built Memberships have a $0 Joining Fee.

Please note that each membership may be subject to further terms and conditions as specified in section 2. By signing you acknowledge and accept the specific terms that apply to that membership type or facility use.

Membership Type: Base

Price: $30.00 per week

Description: 24/7 gym access | Group class access | 2 weeks written Cancellation Notice

No Min Term

Membership Type: Beyond Base

Price: $50.00 per week

No min term

Membership Type: Base Recovery Membership

Price: $30.00 per week

Description: Access to unlimited recovery services during bookable times on app | Access to Yoga and Pilates Classes | 2 weeks written Cancellation Notice

No min term

Membership Type: Youth Progression Program

Price: $50.00 per week

Description: Access to Youth Progression sessions only under direct supervision of a coach | Monday to Friday 7am-8am OR Monday to Thursday 4.15pm-5pm / 5.15pm-6pm | Access to Lumin | 2 weeks written Cancellation Notice

Min Term: 10 weeks

Baseline Built may vary its pricing or membership type benefits from time to time at its absolute discretion, by providing prior written notice to you. Any changes to the pricing or benefits will take effect from the date specified in the notice. If you do not agree to the changes in pricing or membership type benefits, you can terminate your membership under these terms without penalty before the changes to pricing or benefits take effect.

1.1 Ongoing Minimum Term Membership:

An ongoing minimum term membership requires a minimum commitment, as stated in your membership details (“Minimum Term”) and the end date (“Minimum Term End Date”). After the Minimum Term End Date, your membership will continue unless you notify us in writing that you wish to cancel.

If your membership extends beyond the Minimum Term, it can be cancelled by you or us as per the Terms and Conditions. If you have a direct debit arrangement, payments will continue until your membership is cancelled in accordance with the Terms and Conditions. You agree to follow the policies and rules related to your Membership Access Type.

We may change our staffed hours with a minimum of 14 days’ notice. If this affects your Membership Access Type, it’s your sole responsibility to stay updated.

Membership payments are made fortnightly by direct debit from a nominated bank account.

1.2 Upgrading Your Membership:

You may upgrade your membership at any time by completing an upgrade form and paying any applicable prorated fees.

1.3 Downgrading Your Membership:

After your Minimum Term, you can request a downgrade by completing a downgrade form if you wish to remove any membership components.

1.4 Cancelling:

To request a membership cancellation, you must complete a cancellation form upon which you will be given your options regarding payment of relevant fees. It is our preference that you do this in person. You cannot cancel your membership verbally.

From the date of your written request to cancel your membership, one further direct debit cycle (14 days) is required plus a cancellation fee if applicable. You will be entitled to use the facilities and services during the notice period. The date of cancellation will be the date that we receive the documentation.

Your membership fees are required to be paid up to the date of the cancellation and fees owing by you prior to this date, are recoverable in full by us.

In the event that you make payments or authorise payments to be made periodically under your membership, upon receipt of a cancellation notice, we will immediately inform our membership administrator (or the relevant accounts department) that the deductions cease as soon as possible.

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2. SPECIFIC MEMBERSHIP TERMS AND CONDITIONS

UNDER AGE POLICY

Members between the ages of 10 to 17 years are eligible for a membership subject to these general Terms and Conditions in addition to the following age policy:

The underage member must comply with all safety requirements of the gym as communicated to the member from time to time;  
The underage membership may be cancelled for any inappropriate behaviour, misuse of equipment or failure to comply with safety requirements; 
The underage member must comply with the applicable sections of the age policy;

AGE: 14

MEMBERSHIP: Base

ACCESS: STAFFED HOURS ONLY

RESTRICTIONS: Must have a guarantor form filled in by Parent or Guardian | Must be accompanied by Parent, Guardian or Exercise Professional

AGE: 15

MEMBERSHIP: Base

ACCESS: STAFFED HOURS ONLY

RESTRICTIONS: Must have a guarantor form filled in by Parent or Guardian | Must be accompanied by Parent, Guardian or Exercise Professional

AGE: 16

MEMBERSHIP: Beyond Base

ACCESS: 24/7 ACCESS

RESTRICTIONS: Must have a guarantor form filled in by Parent or Guardian

AGE: 17

MEMBERSHIP: Beyond Base

ACCESS: 24/7 ACCESS

RESTRICTIONS: Must have a guarantor form filled in by Parent or Guardian

AGE: 10-17

MEMBERSHIP: Youth Progression

ACCESS: Youth Progression ALLOCATED CLASS HOURS ONLY

RESTRICTIONS: Always with a Coach or Physio | Only during the allocated time frame of the classes | No 24/7 Access granted on the Youth Progression Program Membership

See below for the appropriate Under Age policy to ensure members are aware of the Restrictions and Access.

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2.1.1 YOUTH PROGRESSION PROGRAM:

Responsibility for Youth Progression Under Age Members:

If you are an Youth Progression member, you must have a parent or guardian’s full consent to enter into a direct debit arrangement or a membership agreement. The parent or guardian will be financially responsible for your membership, regardless of who makes the payments. They must sign your membership application and agree to the Terms and Conditions on your behalf. If a parent or guardian does not agree to these Terms and Conditions, you will not be accepted as a member of Baseline Built or have access to the use of the facilities or services.

By becoming a e member and agreeing to these Terms and Conditions, your parent or guardian:

Assumes responsibility for ensuring you exercise safely and adhere to these Terms and Conditions during your membership;
Agrees to indemnify us against any claims made by or on behalf of you that would have been excluded under these Terms and Conditions if you were an adult.

Facility Access: Please scan in upon each entry so our staff are aware of your arrival. Ensure that all Youth Progression members are physically signed out of the facility after all sessions. Although we prioritise member safety and have staff on site, it is the responsibility of the parent or guardian to collect their child promptly after the session ends.

2.1.3 Base/Beyond Base MEMBERSHIPS:

Responsibility for 14 year old Members:

Parental/Guardian Consent: Membership for individuals aged 14 requires the consent and signature of a parent or legal guardian. The parent or guardian assumes full legal responsibility for the underage members adherence to these Terms and Conditions and agrees to indemnify us to the full extent of the law.

Access and Supervision: Access to facilities is restricted to staffed hours. During these times, the underage member must be accompanied by their parent, legal guardian, a suitably qualified personal trainer, or another approved exercise professional. Access is not permitted during unstaffed hours.

Eligibility for Passes: Members in this age group are not eligible to redeem Trial or Casual Visit.

Permitted Usage: Usage for this age group is limited to:

Non weight-based group fitness classes
Cardio equipment
Other equipment as prescribed by a medical or exercise professional.

All activities must adhere to the conditions outlined above.

2.1.4 Responsibility for 15 year old Members:

Parental/Guardian Consent: Membership for individuals aged 15 requires the consent and signature of a parent or legal guardian. The parent or guardian assumes full legal responsibility for the underage members adherence to these Terms and Conditions and agrees to indemnify us to the full extent of the law.

Access and Supervision is allowed only during staffed hours; however, the underage member is not required to be accompanied by their parent or legal guardian. Access is prohibited during unstaffed hours.

Members in this age group may redeem Trial or Casual Visit, provided that their parent or legal guardian attends the gym on the first visit and signs as a guarantor on the waiver.

Usage for this age group is permitted as follows, subject to the aforementioned conditions:

All group fitness classes
All challenges
Weight-based equipment
Cardio equipment

2.1.5 Responsibility for members 16 & 17 year olds:

Membership for individuals aged 16 and 17 requires the consent and signature of a parent or legal guardian. The parent or legal guardian assumes legal responsibility for the under-age members obligations under these Terms and Conditions.

Access is granted during both staffed and unstaffed hours, and the underage member is not required to be accompanied by their parent or legal guardian. Members in this age group are eligible to redeem Trial or Casual Visits, provided that their parent or legal guardian attends the gym on the initial visit and signs as a guarantor on the waiver.

All classes and equipment are available to these members, subject to any medical advice.

STAFFED HOURS

Monday - Friday: 4:30am-10:30am & 3.30pm-8:30pm

Saturday: 5:30am-9:30am

Sunday: 7:30am-10:30am

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2.2 Recovery

You acknowledge and accept the risks inherent in the use of the Far Infrared Sauna, Therabody® Compression Pants, Hyperice Massage Guns, Venom Devices/Viper & Hypersphere, Contrast Therapy Baths and any other equipment or facilities that Baseline Built makes available, collectively referred to as “Recovery Equipment”.

You voluntarily assume the risk of injury, accident or death, which may arise from the use of the Recovery Equipment

You acknowledge and accept that it is solely your responsibility to monitor your body/reactions and determine if it is appropriate to use the Recovery Equipment. You are solely responsible for your own safety and well-being.

It is recommended that you consult a physician before use of Recovery Equipment or if questions or concerns arise.

Members must ensure that they wipe down the legs, arms, or hip attachments inside and out with a damp clean cloth or antiseptic wipe after use in the Therabody Pants.

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3.GROUP FITNESS CLASSES:

Arrival: Please arrive 5 minutes before class starts to set up and warm up properly.
Warm-Up & Cool-Down: All members must participate in both the warm-up and cool-down phases of the class. Late arrivals may be denied entry for safety reasons.
Class Booking: Booking is required for all classes. Check the Fitness Timetable for details.
Consultation: Consult the Fitness Coordinator or Group Fitness Instructor for advice on class selection and attendance.
Policy Compliance: Management and the Fitness Coordinator may cancel your membership if you breach the Group Fitness Policy. We may update the policy to enhance health, safety, or other improvements.
Timetable Changes: Management reserves the right to modify the group fitness timetable.
Policy Violations: Violations will be addressed fairly, with warnings issued for less serious breaches. However, serious or repeated violations may result in immediate suspension or cancellation of your membership, as the health and safety of all users and property protection are our priorities.

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4. HEALTH AND WELLBEING:

The health and safety of members is important to us. For this reason, prior to joining we will ask you the following exercise screen questions:

Has your medical practitioner ever told you that you have a heart condition or have you ever suffered a stroke?
Do you ever experience unexplained pains or discomfort in your chest at rest or during physical activity/exercise?
Do you ever feel faint, dizzy or lose balance during physical activity/exercise?
Have you had an asthma attack requiring immediate medical attention at any time over the last 12 months?
Do you have any diagnosed muscle, bone or joint problems that you have been told could be made worse by participating in physical activity/exercise?
If you have diabetes (type 1 or 2) have you had trouble controlling your blood sugar (glucose) in the last 3 months?
Do you have any other conditions that may require special consideration for you to exercise?

For a safe and effective exercise program, accurate health and fitness information is crucial. Please provide all relevant personal health and fitness details before starting any exercise program or activity, either through our pre-exercise questionnaire or in writing.

You must ensure that the information you provide is true, accurate, and not misleading. Do not attend or use our facilities if you have any illness, injury, or condition that could pose a risk to yourself or others.

You must make our staff aware of any injuries or illness that may impact your ability to undertake certain exercises. If you do not feel comfortable disclosing this information in person you may email: info@baselinebuilt.com.au

Notify us immediately if there are any changes to your health or if you believe participating in activities could pose a health risk to you or others.

We reserve the right to cancel your membership or require medical clearance if, in our reasonable opinion, you do not meet the necessary health or fitness conditions to participate at Baseline Built.

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5. CODE OF CONDUCT

You agree to follow any reasonable direction of a member or our staff relating to health, safety and gym etiquette.

5.1 ACCESS:

Members must scan their fob/phone app upon each visit to the facility. Activation of your membership consists of all the things you need to get your membership started, including New Member Starter Pack, Copy of your Agreement, Memberships Price List, Group Fitness Policies and our Terms and Conditions. Membership fobs/phone app are for your use only, and must not be given to any other person to access the centre. This can result in the termination of your membership.

5.2 EQUIPMENT:

Members must use all equipment with care and as instructed. Members must immediately replace all weights and equipment upon completion of exercise, unload machines they use and must not leave equipment on the floor. This is a safety issue and will be strictly enforced. Members must immediately report any breakage or damage to equipment to the Fitness Co-ordinator, Group Fitness Instructor or Reception.

If you are not sure of correct use or operation please seek assistance from a staff member.

Members are asked to treat equipment and facilities with care. All equipment within the Baseline Built facility belongs to Baseline Built and cannot be taken off the premises. Theft will result in immediate termination of your membership and further investigations with legal parties. You agree that you must not cause any loss or damage to any property of Baseline Built or any other person and not disrupt or harm other members in any way.

5.3 BEHAVIOUR:

Members and staff must always maintain appropriate decorum and respect others in the gym. Foul language and inappropriate behaviour are not tolerated. Any actions causing harm, discomfort, or risk to oneself or others, such as threats, harassment, deliberate damage, or drug-related offences, may result in immediate denial of access or cancellation of membership.

Members must respect and follow directions given by Baseline Built staff at any time at all times and read and comply with all signs and instructions displayed throughout the Baseline Built facilities. Members must act in a safe, hygienic, appropriate, lawful manner at all times and be respectful and courteous to all other people at Baseline Built at all times.

Members must not mislead or provide false information to Baseline Built.

5.4 TOWELS:

Bring a Towel to the gym and to studio classes upon each visit. Members must use a towel when using the gym equipment. Please use the towel or wipes to wipe down any equipment after use for hygiene and sanitary purposes.

5.5 ATTIRE:

Members are asked to dress appropriately for their workouts and wear suitable training shoes at all times while in the fitness studio. Members acknowledge and accept that they may be asked to leave the fitness studio if they are wearing unsuitable footwear including but not limited to work boots, sandals or crocs.

5.6 NON-SMOKING:

Our Gym is a non-smoking facility. Cigarettes and electronic cigarettes (E-cigarettes and vapes) are not permitted on the premises.

5.7 TAILGATING:

You must not admit other members or non members into the facility. If you breach this there will be a $100 fee. Use of Baseline Built memberships are strictly for members only. During sessions, there will be instances where casual entry is allowed for a fee, whereby individual's identity details and contact information are captured for our records.

5.8 COURT AREA:

Shoes must be worn on the court at all times. Basketballs/Netballs must remain within the court area. At times the court space will be booked by Baseline Built coaches or Baseline Built members which means the court will not be in use during these times.

5.9 WET AREAS:

Bring your own towel to use within the sauna. Sauna is wiped down after each use. Please ensure you wear modest clean clothes such as bathers or active wear in Sauna and contrast baths. Separate Recovery Waiver must be signed to access Wet Areas.

5.11 LOST PROPERTY:

Lost property will be kept for two weeks, after which if unclaimed, will be donated to charity.

5.12 VALUABLES:

We are not responsible for personal property that is damaged, lost or stolen whilst in or around the facility including but not limited to: a vehicle and its contents, any property left in lockers or any other areas.

5.13 CCTV:

Baseline Built facilities are under 24/7 video recording. You acknowledge and consent to video recording within the facilities (with the exception of bathrooms and change rooms).

5.14 MEDIA:

We have photographers and videographers assisting with content for Baseline Built Coaches and Baseline Built Teams. Content may be posted on Social Media Platforms for marketing purposes. By attending our facilities you acknowledge that you may be subject to video, photo and audio surveillance and recording which may be used by Baseline Built for any purpose including for security, marketing or any other lawful purpose.

You agree that Baseline Built have the rights to take or use media of yourself and your property, and use them in any or all media worldwide (including online or physical publications in any place) at any time for any purpose.

You fully release to Baseline Built all rights to exhibit media in any form, and waive any rights, claims or interest you may have to control the use of your identity and likeliness in the recordings and agree that the recordings may be used this way without payment of compensation to yourself.

If you have any issues or concerns about the way in which your recordings are being used, please let us know and we will endeavour to remove it from our content or (if on physical materials) to no longer use the recordings on our future publications or printings of the materials.

5.15 EMERGENCY:

You will follow Emergency Evacuation Procedures and will use the First Aid supplies respectfully if required. The inappropriate use, damaged, lost or stolen Duress pendant can result in a $100 fine.

5.16 PERSONAL INFORMATION:

You agree that we may handle your personal information in accordance with the Privacy Act. You acknowledge and agree that we may use video monitoring in our facilities for health, safety and security reasons. If you have any queries in relation to the use of monitors operating in and around these facilities please contact us.

5.17 INTELLECTUAL PROPERTY

The membership along with these Terms and Conditions does not grant you any rights to Baseline Built’s logo, trademarks, or any other intellectual property associated with its business, techniques, exercise programs, or classes. Any exercise programs specifically designed for you may be used for personal exercise activities only and must not be distributed, sold, or otherwise shared.

5.18 24/7 MEMBERSHIP ACCESS:

Your membership now grants you 24/7 access to the facility. Please refer to the Age Policy section for specific restrictions based on your membership type. By choosing this membership, you acknowledge that access outside of staffed hours will be unsupervised, and no assistance will be available during those times.

5.19 RISK ACKNOWLEDGEMENT:

You warrant and represent to us that you are medically sound and fit to undertake exercise and to use the equipment and facilities at Baseline Built.
You acknowledge and agree that you attend Baseline Built at your sole risk and responsibility, and that you are fully aware that exercise is physically demanding and could pose a risk to your health if you are not medically sound and fit.
Baseline Built will take no responsibility for your personal property, and you acknowledge and agree that you bring any personal property onto our property is at your sole risk and responsibility.
To the extent permitted by law, notwithstanding any other clause, you unconditionally and irrevocably release Baseline Built from any liability to you and all and any claims which you have, or which may arise at any future time, including in relation to any personal injury, illness, death, or any loss or damage to any of your personal property.
To the extent permitted by law, notwithstanding any other clause, all implied warranties, guarantees, and terms in connection with these Terms and Conditions are excluded. To the extent permitted by law, the liability of Baseline Built for a breach of any implied warranty, guarantee, or term which by law cannot be excluded (including the statutory guarantees under the Australian Consumer Law), is limited at Baseline Built’s option, to:
in the case of goods, repair or resupply of equivalent goods or refund any amount paid by the Member to Baseline Built in relation to those goods; or in the case of services, re-performing the relevant services, or refund any amount paid by the Member to Baseline Built in relation to those services.
To the extent permitted by law, notwithstanding any other clause, Baseline Built excludes any liability to a member (whether under contract, tort, statute, equity, or under any indemnity) for any indirect, special or consequential loss or damage, including any loss of opportunity, loss of profit or revenue, loss under any third party arrangements, or other losses that cannot reasonably be considered to arise naturally from the relevant breach, event, fact, matter or circumstance.
To the extent permitted by law, notwithstanding any other clause, Baseline Built’s aggregate maximum liability to the member arising out or in relation to these Terms and Conditions (whether under contract, tort, statute, equity, or under any indemnity) is limited to the fees paid by the Member in the previous 6 months.

You understand that despite Baseline Built’s efforts to ensure safe equipment, facilities, and services, Baseline Built there are inherent risks involved in using the facilities. These risks include but are not limited to serious injuries or illnesses such as muscle strains, ligament sprains, bone fractures, spinal damage, heart attacks, strokes, permanent disability, death, or psychological illness. You are aware that these may affect my ability to work, participate in activities, and enjoy life. Potential causes of injury include:

Slipping on wet floors
Tripping on equipment
Being struck by weights
Collisions with equipment or other members
Strenuous activities
Incorrect use of equipment or facilities

You acknowledge that these risks are not exhaustive, and other unforeseen risks may also cause injury, illness, death or otherwise harm. You understand that injuries may result from my actions or the actions, omissions, or negligence of others. You accept these risks and assume responsibility for them by participating voluntarily.

5.20 NEGLIGENCE:

You acknowledge the risks of serious injury and, to the fullest extent allowed by law, waive any liability against Baseline Built, its employees, volunteers, and Coaches on behalf of yourself, your spouse, heirs, and executors. This waiver applies to any claims arising from injury, illness, or changes in your health (permanent or temporary) due to your use of the facilities or services, including but not limited to equipment use (supervised or unsupervised), change rooms, access ways, car park, and any advice or assistance provided by Baseline Built.

5.21 SUPERVISION:

You understand that you may hold a membership at a 24/7 facility that allows access at any time. As such, you are aware that there will be no supervision or assistance except during staffed hours. Staffed hours may change at the sole discretion of Baseline Built. You are aware that if you get injured, become unconscious, suffer a stroke or heart attack or any other medical emergency or event that there will likely be no one to respond to your emergency and that Baseline Built has no duty to provide assistance to you while you are at the facilities.

You understand that even though the gym is equipped with surveillance cameras, these record, but are not monitored continuously; help will not be available during non-staffed hours. However, a first aid station and emergency alarms are located in the facility that, when activated, will alert emergency services. We highly recommend that if you are in the facility on your own that you utilise one of the portable distress alarms provided by Baseline Built at all times in case of emergency. When activated these watches will connect to a security company who will contact 000.

The additional rules below apply to a 24/7 membership:

Only one 24/7 member may enter the gym front door at a time during non-staffed hours
Card sharing is strictly prohibited and will result in immediate loss of membership; card sharing is viewed by ownership as stealing services
Only active account members will be allowed entry

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6. BREACH OF MEMBERSHIP AND TERMS AND CONDITIONS:

In addition to our other rights under this membership Terms and Conditions, we may terminate your membership by written notice to you if you:

Fail to act in accordance with any obligation under this membership Terms and Conditions and, if the failure is capable of remedy, you do not remedy the failure within 14 days of giving you written notice requiring you to do so;
Verbally or physically abuse other members or our staff;
Behave in a way that we consider, acting unreasonably, brings us or Baseline Built into disrepute. This includes but is not limited to:
Inappropriate use of public websites/chat sites; or
Conduct of illegal activities at Baseline Built facilities, including but not limited too theft and prohibited drug use.
Failure to comply with any or all other policies we may provide from time to time including these Terms and Conditions

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7. ADDITIONAL SERVICES:

Baseline Built may offer additional services that are not included in your membership and must be purchased separately (“Additional Services”). These services are subject to separate terms, including fees, which will be communicated to you. Additional Services are non-transferable between members.

Unless stated otherwise, cancellations for Additional Services with less than 12 hours' notice or non-attendance will result in forfeiture. Cancellations must be notified directly to Baseline Built.

Arriving more than 15 minutes late may result in the session or consultation being cancelled and forfeited. Additional Services expire with your membership and are non-refundable. Written notice is required to cancel services paid via direct debit, the length of such at Baseline Built discretion.

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8. COMPLAINTS:

If you wish to raise any concerns or complaints regarding your services or facilities, you should first address it with your Baseline Built Gym Manager. We will acknowledge receipt of your concern within 5-7 days. You can Email: info@baselinebuilt.com.au

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9. CHANGES TO;

MEMBERSHIP AGREEMENTS
OUR SERVICES
FACILITY

You acknowledge that we may in our sole discretion from time to time alter;

Our opening hours, group fitness timetable, facilities, items of equipment or any of the products and services we offer or supply; or

Our Price list and your membership fees that apply after the Minimum Term; or

Our Policies or rules (such as our Privacy Policy or Group Fitness Policy).

We will display the proposed change(s) at the facilities or on our website at least 14 days before the change. If we need to close temporarily for any reason, including but not limited to, renovation and/or building repairs and maintenance, we will place your membership on hold where the closure is greater than 14 days duration.

You acknowledge that eligibility for compensation for this will be issued at our sole discretion.