FREQUENTLY ASKED QUESTIONS
We know starting somewhere new comes with plenty of questions — and we’re here to make things simple. Whether you’re curious about memberships, classes, recovery options, or what makes Baseline Built different, you’ll find the answers here.
If you can’t find what you’re looking for, reach out — our team is always happy to help. After all, building your base starts with feeling supported from day one.
GENERAL GYM
WHAT IS BASELINE & WHAT DO YOU OFFER?
Baseline Built is a community-driven training facility designed to help you build strength, confidence, and performance — physically, mentally, and as part of a supportive community. We offer group strength and conditioning classes, recovery options, and specialised programs designed by our expert coaches — all tailored to help you build your base and build your best self. Please see our 'services' page for more specific class info.
I'M A BEGINNER AND NOT AN ATHLETE, CAN I STILL JOIN?
Absolutely. We actually pride ourselves on what we call the 'every day athletes'; the people who come in and train for life. Regardless of what stage in your journey you're at, your team are here to help build a healthy, strong and more confident you. We are a community that fuels growth and belonging for everyone, at every level; from your baseline up.
CAN I BRING A FRIEND?
Whilst we are all about welcoming new people into our community, in order to keep everyone safe, non-members are required to:
- Either sign up for their free trail offer via our app or website, OR pay for their casual visit pass.
- Sign a casual waiver form either in person, via our app or on our website
Our gym has a tail gating system to ensure the safety of both yourself and others. A tailgating fine of ____ will be issued in the event of tailgating or if they above processes are not adhered to.
WHEN ARE YOUR STAFFED HOURS?
ARE YOU OPEN 24/7?
We’re not a 24/7 gym, but our doors are open and our team is here to support you during the following hours:
Monday–Friday: 4:30am – 10:30am & 3:30pm-8:30pm
Saturday: 5:30am – 9:30am
Sunday: 7:30am – 10:30am
We know some of you love those late-night sessions, but we believe rest and recovery are just as important as your training. Our closing time ensures everyone — members and staff alike — can recharge and come back ready to perform.
DO YOU HAVE SHOWER/CHANGING FACILITIES?
WHAT SHOULD I BRING TO MY SESSION?
I HAVE A HEALTH CONDITION AND/OR PRE-EXISITING INJURY, CAN I STILL JOIN?
Indeed we do!
We have two separate unisex showering/change room facilities- perfect for training before or after work.
As a bare minimum, we ask that you please bring a towel for sweat, and a drink bottle. Whatever else you would like to bring is completely up to you!
Yes! Our team includes specialist coaches who are highly experienced in injury prevention, rehabilitation, and working with a range of health conditions.
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Any pre-existing injuries or medical concerns will be identified and discussed as part of your compulsory pre-exercise screening. Please note that in some cases, we may need to seek guidance or clearance from an allied health or medical professional before your first session. This ensures your safety and allows us to provide the most effective and appropriate training support.
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We’re fortunate to have several allied health professionals as part of our team, which can help streamline this process if you choose to work with them directly regarding your needs and abilities.
HOW DO I BOOK INTO CLASSES?
Baseline Built operates through our very own app, powered by GloFox. Once you’ve downloaded the app and created your account, simply follow the prompts to book into your classes directly from there.
If a class is full, you’ll be automatically added to the waitlist — another reason why booking ahead is essential. As soon as a spot becomes available or your booking is confirmed, you’ll receive a notification letting you know.
HOW CAN I STAY UP TO DATE WITH ALL THE LATEST BASELINE BUILT NEWS AND EVENTS?
PARKING AND PEAK TIMES?
The best way to stay up to date with everything Baseline Built, is via our social media pages and signing up to our weekly newsletter/mailing list (found on our landing page).
Similar to most gyms, peak times are generally from 5:00am-8:00am in the morning & 4:00pm-8:00pm in the evening. But please do not worry, we have more than enough space for everyone. Your community and team will ensure that you can comfortably train amongst everyone else who is building themselves. There is generally plenty of street parking around the Hindmarsh area during the morning peak times and a fairly good amount in the afternoon. Please be mindful that there are areas where you can only park for 2 hours at a time- please ensure you check the street signage.
MEMBERSHIPS
PARKING AND PEAK TIMES?
Yes indeed you can. You are more than welcome to use the gym space whilst classes are on and throughout the day. The Baseline membership gives you access to classes, the gym space and recovery!
HOW MUCH ARE MEMBERSHIPS?
IS THERE A MINIMUM TERM ON MEMBERSHIPS?
We do not have a minimum term on most of our membership options. The only memberships that have a minimum term are the Youth progression Program and Sports Progression programs.
DO I NEED TO BOOK INTO CLASSES?
Yes — booking into classes is essential. We love seeing our community show up and train together, but to keep the quality high, sessions safe, and coaching personal, we cap our classes at 20 members. This ensures everyone gets the attention and experience they deserve each session.
CAN I ACCESS ALLIED HEALTH SERVICES OR A TRAINER WITHOUT A MEMBERSHIP?
Yes, you can access our allied health professionals and trainers without having a membership. The best way to do this is simply by connecting them directly via social media or using their email address listed on our 'about us' page. Alternatively, you can always flick us a message, email or fill in our contact us form and we can connect you!
RECOVERY
IT'S MY FIRST TIME, CAN I PLEASE HAVE SOME GUIDANCE?
CAN I MOVE FROM THE BATHS TO THE SAUNA TO CONTRAST?
CAN I ACCESS RECOVERY ONLY?
I AM NOT A MEMBER, CAN I STILL BOOK IN A SESSION?
All of our staff are highly trained and here to support you through every part of your session — recovery included. We’re always happy to guide you and provide assistance until you feel confident and comfortable on your own.
While it might seem like a good idea, bringing excess moisture into the sauna can actually cause damage by warping the timber and affecting the system. We kindly ask that you avoid moving directly from the baths to the sauna, and make sure you’re completely dry before your session.
Absolutely! the Baseline Built Recovery membership allows you to access unlimited recovery without having to pay for the gym membership.
Yes, you can for sure pay for a casual recovery session (just need to be sure to sign a casual waiver form beforehand). In saying this, if you want to save money in the long run, we highly recommend the Baseline Built Recovery membership for unlimited recovery.
WHERE CAN I BOOK IN FOR MY SESSION?
Baseline Built operates through our very own app, powered by GloFox. Once you’ve downloaded the app and created your account, simply follow the prompts to book into your service directly from there.
If a service is booked, you’ll be automatically added to the waitlist — another reason why booking ahead is essential. As soon as a spot becomes available or your booking is confirmed, you’ll receive a notification letting you know.
WHAT DO I NEED TO KNOW ABOUT THE SAUNA?
To help everyone get the most out of their recovery and keep our sauna in top condition, please follow the guidelines below:
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Bring a towel and place it over the towel provided before sitting.
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Wear modest activewear, bathers, or shorts — please avoid training gear that may retain excess sweat.
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Remove any lotion, fake tan, deodorant, or makeup prior to entering to protect the sauna’s materials and hygiene.
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Avoid using your phone inside the sauna — high temperatures can cause it to overheat or become damaged.
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Session duration: Each booking is 45 minutes total, which includes 30 minutes of sauna time and time for preparation and cooldown.
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Temperature and intensity: The sauna is preset to 55°C at 100% intensity for optimal recovery benefits.
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Hydrate well before and after your session to support recovery and avoid dehydration.
WHAT DO I NEED TO KNOW ABOUT THE CONTRAST BATH?
To help you get the most out of your recovery experience, please take a moment to read through the following guidelines before your session:
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Bring your own towel for drying off after your session.
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Wear clean, modest bathers or shorts — please ensure clothing is free from lotions, fake tan, or oils.
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Water temperatures:
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Cold bath: 8–10°C
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Hot bath: 36–38°C
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Session duration: Each booking is 15 minutes total, with approximately 10 minutes in the baths.
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​Recommended recovery protocols:
- Beginner: 1 minute cold / 3 minutes hot (repeat 3 cycles
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Intermediate: 2 minutes cold / 2 minutes hot (repeat 3 cycles)​
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Hydration: Drink plenty of water before and after your session to support recovery and prevent dehydration.
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Health note: If you have cardiovascular concerns, medical conditions, or are pregnant, please consult your healthcare professional before using the contrast baths.
WHAT DO I NEED TO KNOW ABOUT THE NORMATECH COMPRESSION SETS?
Each NormaTec Compression session runs for 30 minutes, providing targeted recovery to help reduce muscle soreness, improve circulation, and speed up recovery after training.
Can I adjust the pressure?
Yes! The NormaTec® Compression system is fully adjustable to suit your comfort level and recovery needs. It features:
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7 pressure levels — from gentle recovery to deeper compression.
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2 compression styles — choose between standard flow and pulse mode.
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Zone boost — apply extra pressure to a specific area that needs more attention.
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Tips for First-Time Users:
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Start light: If you’re new to compression therapy, begin with a lower pressure setting to allow your body to adjust.
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Stay hydrated: Proper hydration enhances circulation and the benefits of your session.
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Sit back and relax: Use this time to unwind — you can read, listen to music, or simply rest.
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After your session: Take a few minutes to move gently before returning to training or other recovery activities.
YOUTH & YOUTH PROGRESSION PROGRAMS
MY YOUNG PERSON DOESN'T HAVE A SPECIFIC GOAL OR SKILL IN MIND, CAN THEY STILL JOIN?
Absolutely! Our youth don’t need to have one specific goal or sport in mind to join. While their coach will work closely with them to set personal goals and track measurable progress, the Youth Progression Program is designed for all young people who want to improve their overall strength, conditioning, movement quality, and mindset.
The focus is on building confidence, developing fundamental movement skills, and creating positive training habits that set them up for long-term success — both in and out of the gym.
MY YOUNG PERSON DOESN'T ACTUALLY PLAY A SPORT, CAN THEY STILL JOIN?
Yes! Our Youth Progression Program isn’t just for young athletes — it’s designed for all young people, regardless of their sport, skill level, or experience. We welcome youth with a wide range of abilities, goals, and areas for development.
Whether your child is looking to build overall strength, improve coordination and motor skills, or develop greater resilience, confidence, and self-belief, this program provides a supportive environment to help them grow both physically and mentally.
AM I ABLE TO STAY AND WATCH MY YOUNG PERSON? CAN I DROP OFF AND COLLECT AFTER THE SESSION?
You have the option of both! We have a designated space where parents and caregivers can sit, relax, and watch the session, or you’re more than welcome to drop your young person off and collect them afterward. We understand how busy life can get — and hey, you might even want to fit in a session yourself!
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All we ask is that you observe from a distance and avoid interfering with the session. Please trust that our coaches always have your young person’s growth, development, and safety as their top priority. If your assistance or input is needed at any time, we will communicate with you directly.
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We’re committed to creating a safe, focused, and positive environment where every young person can thrive, so you can relax knowing they’re in good hands.
ARE ALL THE SESSIONS SUPERVISED?
Yes — all sessions are fully supervised, and your young person is closely monitored from start to finish. Our Youth Progression coaches are highly qualified, experienced, and hold all relevant certifications, including base-level RRHAN-EC and Working with Children Checks.
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We maintain a 1:10 coach-to-participant ratio, ensuring each young person receives individual attention, guidance, and specialised training tailored to their needs. Our team is committed to fostering a safe, supportive, and engaging environment, where every participant can build strength, confidence, and lifelong movement skills.
ARE THE TRAINERS QUALIFIED TO WORK WITH MY YOUNG PERSON?
Yes! Our Youth Progression team is highly qualified to work with young people of all abilities, skill levels, and needs. Our Head Coach, Sophie, is an experienced teacher and school leader, and regularly provides professional development to staff on best practices for supporting and engaging young people.
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All of our staff have extensive experience working with youth, and we always place your young person’s safety, growth, and individual needs at the forefront of everything we do.
ARE THE TRAINERS QUALIFIED TO WORK WITH MY YOUNG PERSON?
To ensure your young person and their Youth Progression Coaches have enough time to develop skills, track progress, and achieve measurable results, the minimum term for the Youth Progression Program is 10 weeks, aligned with school terms.
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This structure allows for consistent coaching, skill development, and habit building, giving each participant the opportunity to see tangible improvements in strength, coordination, confidence, and overall performance.
HOW DO I SIGN MY YOUNG PERSON UP? HOW OLD DO THEY HAVE TO BE?
The sign-up process for our Youth Progression Program is similar to our other membership processes. As the parent or guardian, you will first create your account and then add your young person’s details. Your young person must be between 10 & 17 years of age.
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Once this is complete, we will arrange an initial consultation session. During this session, we’ll complete the pre-exercise screeners, identify any additional needs, and discuss a tailored plan to support your young person’s growth, development, and goals throughout the program.
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This ensures that every participant starts with a safe, structured, and personalised approach to their training journey.
WHAT DAYS AND TIMES ARE THE SESSIONS?
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Sessions are available at the following times:
Monday to Friday: 7:00am – 8:00am
Monday to Thursday: 4:15pm – 5:00pm / 5:15pm – 6:00pm
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These times have been carefully selected to fit around your young person’s school routine and after-school schedule. Please note that we do not permit participants to train twice in one day, as adequate rest and recovery are vital for growing bodies and optimal performance.
SPORT PROGRESSION PROGRAM
WHAT IS THE SPORT PROGRESSION PROGRAM?
The Sport Progression Program is a structured strength and conditioning program designed for sports teams wanting to improve physical performance, resilience, and teamwork. It blends evidence-based training methods with sport-specific conditioning to help athletes perform at their peak.
WHO IS THE PROGRAM SUITABLE FOR?
This program is designed for sporting teams of all levels — from junior to senior athletes — looking to enhance strength, power, endurance, and coordination in a team environment. Each session is tailored to the team’s age, sport, and ability level.
WHAT DO SESSIONS LOOK LIKE?
Each session can look different, depending on your teams goals and focus. Generally the sessions include a warm-up, strength and conditioning component, speed and agility drills, and team-based performance challenges and exercises. Sessions are dynamic, varied, and designed to build both physical and mental capacity.
WHO COACHES THE PROGRAM?
Our Sport Progression sessions are led by experienced Strength and Conditioning Coaches and Trainers who specialise in athlete development, load management, and group performance. Many of our coaches also have backgrounds in sports themselves, all with their own specialities and wealth of knowledge. Your sport and team focus will largely determine who the best coach will be for you.
CAN PROGRAMS BE TAILORED TO ALL SPORTS?
Absolutely. Every team has unique demands — whether it’s agility for netball, endurance for soccer, hand-eye coordination for basketball, or explosive strength for football; we tailor all programs to reflect the specific needs and movement patterns of your sport.
HOW DO WE ENQUIRE AND/OR BOOK?
Simply reach out via our website or contact our team directly. We’ll organise an initial consult with your coach or manager to discuss your team’s needs, goals, and availability before setting up your tailored program.
DO YOU TRACK PROGRESS AND TEST?
Yes — we use VALD performance testing tools and other industry-standard metrics to track progress in strength, power, and movement. Regular testing ensures athletes can see measurable improvements over time.
WHAT OUTCOMES CAN WE EXPECT?
Teams can expect improved strength, coordination, conditioning, injury resilience, and team cohesion — with a focus on building strong, confident, and high-performing athletes both on and off the field.
WILL YOU WORK WITH OUR CLUB PHYSIO'S?
Absolutely. We recognise the immense value in collaborating with allied health professionals to support your team and athletes. Whether it’s injury management, rehabilitation, load monitoring, or ongoing performance development, we understand the importance of a holistic approach. Our coaches are more than willing to work alongside your club’s physiotherapists, exercise physiologists, or medical staff to ensure seamless communication and alignment. Collaboration is at the core of what we do, and we’ll always prioritise the health, safety, and long-term performance of every athlete.
IS THERE A MINIMUM TERM?
To ensure your team and athletes have the time to properly develop and progress through their program, we require a minimum commitment of 8 weeks. This allows us to complete thorough testing, implement structured programming, and track measurable results — giving your athletes the best opportunity to perform at their peak.
DO YOU WORK WITH US DURING PRESEASON, IN SEASON AND IN THE OFF SEASON?
Absolutely. As part of our consultation process, we’ll work closely with you to design a plan that best fits your team, club, and athletes. Whether you’re looking for preseason support, in-season programming, or a full-year partnership, we’ll tailor the structure to meet your needs. You can also choose a recovery-only plan if your team already has strength and conditioning covered — it’s completely flexible and built around what works best for you.